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Recent regulations require broker-dealers to develop and maintain a business continuity plan in the event of a significant business disruption. This summary outlines general information regarding that plan. We have attempted to identify types of disruptions and address each as quickly as possible. Since significant business disruptions are unpredictable, Advance Capital reserves the right to respond to actual events in the manner we deem appropriate as they occur.
In the event of a significant business disruption, your first contact should be your financial adviser. If you are unable to reach your adviser, contact the home office of Advance Capital at 800-345-4783.
If a significant business disruption does occur, we plan to respond quickly to recover and resume business operations by safeguarding our employees and property, making a financial and operational assessment of the problem, protecting the firm’s books and records and allowing clients to transact business. It is reasonable to expect that orders and requests for funds could be delayed during this period, however, every attempt will be made to resume normal business as soon as possible.
In addition, we have made arrangements to temporarily transfer all mission critical operations to an off-site location outside of the affected area when needed. This will allow us to resume normal business activity as soon as reasonably practicable depending upon the severity of the disruption. Should a business disruption be so severe that it prevents continuation of our business, necessary steps will be taken to assure that our clients’ have prompt access to their funds.
If you have questions about our business continuity plan you can contact the Compliance Department at 800-345-4783.